Frequently Asked Questions
Find answers to common questions about physical therapy at Ace Physiotherapy Centre.
Your first session will include a comprehensive evaluation where your therapist will assess your condition, discuss your medical history, and understand your goals. We'll then develop a personalized treatment plan. You may also begin some initial treatment during this session.
In most cases, you can access physical therapy through direct access without a physician's referral. However, some insurance plans may require a referral for coverage. We recommend checking with your insurance provider. Learn more in our Patient Resources.
Initial evaluations typically last 60 minutes. Follow-up sessions are usually 45-60 minutes, depending on your treatment plan and specific needs.
We accept most major insurance plans, including Medicare and workers' compensation. Please contact our office to verify your specific insurance coverage.
The number of sessions varies based on your condition, severity, and individual progress. Your therapist will develop a treatment plan with estimated duration after your initial evaluation.
Wear comfortable, loose-fitting clothing that allows for movement and access to the area being treated. Athletic wear, t-shirts, shorts, or sweatpants are ideal. Avoid restrictive clothing.
Yes, we offer home visit services for patients who are unable to visit our clinic due to mobility issues, transportation challenges, or other circumstances. Contact us to discuss home visit availability.
We treat a wide range of conditions including back pain, neck pain, joint pain, sports injuries, post-surgical rehabilitation, arthritis, neurological conditions, balance disorders, and workplace injuries.
We typically offer same-week appointments for new patients. Urgent cases can often be seen within 24-48 hours. Contact our office to check current availability.
We require 24 hours notice for appointment cancellations. Late cancellations or no-shows may be subject to a fee. We understand emergencies happen and will work with you in those situations.
Yes, we offer comprehensive pain management through various techniques including manual therapy, therapeutic exercises, modalities like electrical stimulation and ultrasound, and education on pain management strategies.
Absolutely. We focus not only on treating current conditions but also on injury prevention through strength training, flexibility exercises, posture correction, and education on proper body mechanics.
While both focus on musculoskeletal health, physical therapy takes a more comprehensive approach including exercises, manual therapy, education, and functional training. Chiropractic care primarily focuses on spinal adjustments.
Yes, we have specialized sports physical therapy services for athletes of all levels. We provide sport-specific rehabilitation, performance enhancement, and injury prevention programs.
We follow all recommended health guidelines including regular sanitization, social distancing in waiting areas, mandatory mask-wearing, temperature checks, and frequent hand hygiene. We also offer telehealth options when appropriate.
Yes, home exercise programs are an essential part of your treatment. Your therapist will provide you with customized exercises to perform at home to accelerate your recovery.
Yes, we provide pediatric physical therapy for children and geriatric physical therapy for older adults. Our therapists are trained to address the unique needs of different age groups.
We use a multidisciplinary approach including manual therapy, graded exercise therapy, education about pain neuroscience, pacing strategies, and mindfulness techniques to help manage chronic pain effectively.
Yes, we offer telehealth services for patients who prefer remote consultations or are unable to visit in person. This includes virtual assessments, exercise guidance, and progress monitoring.
Physical therapy can help with most musculoskeletal conditions. We offer free phone consultations to discuss your specific situation and determine if physical therapy is appropriate for you.